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Return Request

You may return new, unopened items within 30 days of delivery for refund. We'll process change or return immediately if it is a result of our error (you received an incorrect or defective item, etc.). We'll also pay the shipping costs under these conditions.

A restocking fee of 15% will be charged on returned items, unless incorrect or defective. Replacements are also exempt from restocking fee. After 30 days of delivery, replacements or returns will not be accepted.

Price items can be refunded or issued a credit note.

In the case of refund you should expect to receive it within fifteen days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (1 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3-5 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via email of your refund/credit once we've received and processed the returned item.