Orders received  from the 23rd of December 2020 will be dispatched on the 4th of January 2021

Privacy and Security Policy

PRIVACY AND SECURITY POLICY

Kaplan Distributors respects the Guidelines suggested by the Australian Direct Marketing Association. In line with those guidelines Kaplan Distributors would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data with the exception of third-party business partners and service providers as required to deliver our service to you, our customer. 

What information does Kaplan Distributors collect?

Your contact information and purchase history, including:

  • named individuals
  • telephone numbers
  • fax numbers
  • email addresses
  • postal addresses, delivery addresses and site-specific delivery information
  • information on what products you have ordered from Kaplan Distributors
  • correspondence between you and Kaplan Distributors including emails and purchase orders
  • encrypted credit card details at the time of purchase

What does Kaplan Distributors do with your information?

  • We do not make your personal information available to third parties, with the exception of third-party business partners that enable Kaplan Distributors to deliver products purchased such payment gateway providers and 3rd party logistics providers
  • We do not provide aggregate data to third parties
  • We will contact relevant people to communicate billing and product issues
  • Email communications are retained for reference purposes
  • As a customer of Kaplan Distributors you will receive occasional email communications relating to the products we provide, and you will have the option to opt-out of all non-essential email and postal mail
  • If you have any questions about our privacy policy, please feel free to contact us

Security

Kaplan Distributors will take reasonable steps to ensure that the personal information we collect is stored in a secure environment. When purchasing by credit card your financial details are passed through a secure server using SSL (secure sockets layer) encryption technology to our payment provider for processing. Credit card details are not stored by Kaplan Distributors, questions regarding our security policy, please contact us.